Managing Online Storefronts: I oversee the day-to-day operations of our e-commerce platform, ensuring a seamless shopping experience for customers. This includes maintaining the website's design, functionality, and user interface.
Product Management: I manage the product catalog, including product listings, descriptions, pricing, and inventory levels. This involves working closely with suppliers to ensure accurate and up-to-date product information.
Order Fulfillment: I oversee the order fulfillment process, ensuring timely and accurate delivery of products to customers. This includes managing shipping, packaging, and returns.
Customer Service: I handle customer inquiries, complaints, and feedback, providing timely and effective solutions to resolve issues.
Marketing and Promotion: I develop and implement marketing strategies to attract and retain customers, including social media marketing, email marketing, and content creation.