Marketing Strategy: Developing and implementing multi-channel marketing campaigns to drive traffic and sales, including social media, email marketing, influencer partnerships, and paid advertising.
Product Management: Managing product listings, inventory, and logistics to ensure seamless order fulfillment and efficient supply chain management.
Customer Service: Providing exceptional customer support through various communication channels, including live chat, email, and phone support.
Data Analysis: Analyzing sales data, customer behavior, and market trends to inform business decisions and optimize the e-commerce platform.
Platform Optimization: Ensuring the e-commerce platform is user-friendly, secure, and optimized for conversions, with a focus on mobile responsiveness and fast page loading speeds.