E-commerce Platform Setup and Management: I have extensive experience in setting up and managing e-commerce platforms such as Shopify, WooCommerce, Magento, and BigCommerce. I can help with platform selection, customization, and integration with payment gateways and shipping providers.
Product Sourcing and Procurement: I can help find reliable suppliers for products, negotiate prices, and ensure timely delivery. This includes researching market trends, product quality, and supplier reliability.
Digital Marketing Strategies: I develop and implement effective digital marketing strategies to increase brand awareness, drive traffic to the website, and boost sales. This includes SEO, social media marketing, email marketing, and paid advertising.
Customer Service and Support: Providing excellent customer service is crucial for building customer loyalty and trust. I ensure that customer inquiries are handled promptly and effectively, and provide support through various channels such as email, phone, and live chat.
Logistics and Shipping Management: I manage the entire logistics process, from order fulfillment to shipping and delivery. This includes setting up shipping rates, integrating with shipping providers, and ensuring timely delivery.