Product Management: I oversee the product catalog, ensuring that it is up-to-date, accurate, and relevant to the target audience. This involves managing product listings, descriptions, pricing, and inventory levels.
Order Fulfillment: I coordinate with suppliers, manufacturers, and shipping carriers to ensure timely and efficient order processing, packaging, and delivery.
Customer Service: I handle customer inquiries, resolve issues, and provide support via phone, email, live chat, or social media.
Marketing and Promotion: I develop and implement marketing strategies to increase brand awareness, drive traffic, and boost sales. This includes creating email campaigns, social media promotions, and paid advertising.
Analytics and Reporting: I analyze sales data, website traffic, and customer behavior to identify trends, areas for improvement, and opportunities for growth.