E-commerce Platform Management: I'm well-versed in managing e-commerce platforms such as Shopify, WooCommerce, Magento, and BigCommerce, ensuring seamless integration of products, payment gateways, and shipping options.
Digital Marketing: I'm skilled in search engine optimization (SEO), pay-per-click (PPC) advertising, email marketing, and social media marketing, driving traffic and sales through targeted campaigns.
Product Sourcing and Inventory Management: I have experience in finding reliable suppliers, negotiating prices, and managing inventory levels to ensure timely delivery and minimize stockouts or overstocking.
Customer Service and Support: I'm trained in providing excellent customer service through various channels, including phone, email, live chat, and social media, ensuring customer satisfaction and loyalty.
Analytics and Performance Optimization: I'm skilled in analyzing sales data, website traffic, and customer behavior to identify areas for improvement and optimize the e-commerce strategy for better results.