Product Management: I source, select, and list products on the e-commerce platform, ensuring they are of high quality, relevant to the target audience, and competitively priced.
Marketing and Promotion: I develop and execute marketing strategies to increase brand awareness, drive traffic to the website, and boost sales. This includes social media marketing, email marketing, content marketing, and paid advertising.
Customer Service: I provide excellent customer service through various channels (phone, email, chat, social media) to resolve customer queries, handle complaints, and ensure customer satisfaction.
Order Fulfillment: I manage the order fulfillment process, including processing orders, packaging, and shipping products to customers.
Inventory Management: I monitor and manage inventory levels, ensuring that products are in stock and ready for shipping.