Business Strategy: Developing and implementing e-commerce business models, including market analysis, target audience identification, and revenue growth strategies.
Marketing: Creating and executing digital marketing campaigns, including search engine optimization (SEO), pay-per-click (PPC) advertising, email marketing, social media marketing, and influencer marketing.
Logistics and Supply Chain Management: Managing inventory, order fulfillment, shipping, and returns, ensuring timely and cost-effective delivery of products to customers.
Customer Service: Providing exceptional customer support through multiple channels, including phone, email, chat, and social media, to ensure customer satisfaction and loyalty.
Product Management: Sourcing and managing products, including product research, product listings, and product content creation.