E-commerce Platform Management: I have experience with various e-commerce platforms, including Shopify, Magento, WooCommerce, and BigCommerce. I can set up and manage online stores, configure payment gateways, and integrate third-party apps to enhance the shopping experience.
Digital Marketing: I have a deep understanding of digital marketing strategies, including SEO, PPC advertising (Google Ads, Facebook Ads), social media marketing, email marketing, and influencer marketing. I can develop targeted campaigns to increase brand visibility, drive traffic, and boost sales.
Product Management: I have knowledge of product management, including product research, product listing optimization, and product inventory management. I can help optimize product listings to improve conversion rates and increase average order value.
Customer Service: I understand the importance of providing excellent customer service in e-commerce. I can develop customer service strategies, including email support, chat support, and phone support to ensure customer satisfaction and loyalty.
Analytics and Reporting: I have experience with analytics tools, including Google Analytics, Google Tag Manager, and e-commerce reporting tools like Shopify Reports and Google Data Studio. I can track key performance indicators (KPIs), analyze data, and provide actionable insights to inform business decisions.