Business Planning and Strategy: I develop and implement strategies to increase sales, improve customer satisfaction, and enhance overall business performance. This includes analyzing market trends, competitor analysis, and customer behavior to inform our business decisions.
Product Management: I oversee the product lifecycle, from product research and development to product launches and post-launch analysis. This involves selecting products that meet customer needs, managing inventory levels, and ensuring timely delivery.
Marketing and Advertising: I create and execute marketing campaigns to attract and retain customers. This includes social media marketing, email marketing, paid advertising, and content creation to engage with our target audience.
Customer Service: I ensure that customer inquiries are responded to promptly and effectively. This includes handling customer complaints, resolving issues, and providing excellent customer service to build brand loyalty.
Financial Management: I manage the financial aspects of the business, including budgeting, forecasting, and financial reporting. This includes managing inventory costs, shipping costs, and other operational expenses.