Product Management: I manage the product catalog, including adding new products, updating product information, and removing discontinued items. I also ensure that product descriptions, images, and pricing are accurate and up-to-date.
Order Fulfillment: I oversee the order fulfillment process, including processing orders, packing and shipping products, and handling returns and exchanges.
Customer Service: I provide excellent customer service, responding to customer inquiries, resolving issues, and ensuring that customers are satisfied with their purchases.
Marketing and Promotion: I develop and implement marketing strategies to drive traffic to the website, increase sales, and build brand awareness.
Analytics and Reporting: I analyze sales data, website traffic, and customer behavior to identify trends and areas for improvement.