Market Research and Analysis: I conduct market research to identify trends, consumer behavior, and competitor analysis to determine the demand for specific products and services. This helps me to create a competitive e-commerce strategy.
Product Sourcing: I source products from suppliers, manufacturers, or other retailers to offer a diverse range of products to our customers. This involves negotiating prices, quality control, and logistics.
E-commerce Platform Management: I manage and maintain e-commerce platforms such as Shopify, WooCommerce, or Magento to ensure seamless user experience, secure transactions, and efficient order management.
Marketing and Advertising: I develop and implement effective marketing strategies, including social media marketing, email marketing, search engine optimization (SEO), and pay-per-click (PPC) advertising to increase brand visibility and drive sales.
Customer Service: I provide exceptional customer service through multiple channels, including email, phone, and live chat, to ensure customer satisfaction and resolve any issues promptly.