Product Sourcing and Management: I source high-quality products from reliable suppliers, ensuring timely delivery and competitive pricing. I also manage product listings, descriptions, and images to showcase the products in the best possible light.
Marketing and Advertising: I develop and execute marketing strategies to reach our target audience, including social media campaigns, email marketing, paid advertising, and influencer partnerships. This helps increase brand awareness and drives traffic to the website.
E-commerce Platform Management: I manage the e-commerce platform, ensuring it is user-friendly, secure, and mobile-responsive. I also monitor and optimize the platform for better conversion rates, faster checkout processes, and improved user experience.
Order Fulfillment and Logistics: I oversee the order fulfillment process, ensuring timely and accurate delivery of products to customers. This includes managing inventory levels, shipping options, and returns.
Customer Service: I provide excellent customer service through multiple channels (email, phone, live chat, and social media) to resolve queries, address complaints, and build customer loyalty.