E-commerce Platform Management: I have extensive experience in managing e-commerce platforms such as Shopify, WooCommerce, and BigCommerce, ensuring seamless integration with payment gateways, shipping providers, and inventory management systems.
Digital Marketing: I'm well-versed in digital marketing strategies, including search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, and content marketing, to drive traffic and increase conversions.
Product Sourcing and Inventory Management: I have a strong network of suppliers and manufacturers, allowing me to source high-quality products at competitive prices. I also have expertise in inventory management, ensuring stock levels are optimized to meet customer demand.
Customer Service and Support: I provide exceptional customer service, responding to customer inquiries, resolving issues, and ensuring customer satisfaction through multiple channels, including email, phone, and live chat.
Analytics and Reporting: I analyze sales data, website traffic, and customer behavior to identify trends, opportunities, and areas for improvement, providing actionable insights to inform business decisions.