Market Research and Analysis: I stay updated on the latest trends, consumer behavior, and market conditions to identify opportunities and challenges. This helps me make informed decisions about product offerings, pricing, and marketing strategies.
Product Sourcing and Inventory Management: I source products from suppliers, negotiate prices, and manage inventory levels to ensure timely delivery and minimize stockouts. This involves maintaining relationships with suppliers, monitoring product quality, and ensuring compliance with regulations.
E-commerce Platform Management: I manage e-commerce platforms (e.g., Shopify, WooCommerce, Magento) to ensure smooth operation, security, and scalability. This includes setting up payment gateways, integrating third-party apps, and troubleshooting technical issues.
Marketing and Advertising: I develop and execute marketing strategies to attract and retain customers. This includes creating and scheduling social media content, running paid ads (Google Ads, Facebook Ads), and email marketing campaigns.
Customer Service and Support: I provide excellent customer service through various channels (email, phone, live chat, social media) to resolve issues, answer questions, and ensure customer satisfaction.