Platform Management: I have experience in managing e-commerce platforms such as Shopify, WooCommerce, Magento, and BigCommerce, ensuring seamless integration with payment gateways, shipping providers, and other third-party apps.
Product Sourcing and Inventory Management: I source products from suppliers, negotiate prices, and manage inventory levels to minimize stockouts and overstocking. I also implement efficient inventory management systems to track and optimize stock levels.
Digital Marketing: I have expertise in digital marketing strategies, including SEO, PPC advertising, social media marketing, email marketing, and content marketing. I create and execute marketing plans to increase brand awareness, drive traffic to the website, and boost sales.
Customer Service: I provide excellent customer service through various channels, including email, phone, and social media. I resolve customer complaints, answer queries, and ensure timely responses to maintain customer satisfaction.
Analytics and Reporting: I analyze sales data, website traffic, and customer behavior to identify trends, opportunities, and areas for improvement. I create reports to track key performance indicators (KPIs) and provide insights to inform business decisions.