Store Setup and Management: I set up and maintain online stores on various e-commerce platforms such as Shopify, WooCommerce, or Magento. This includes configuring store settings, product listings, payment gateways, shipping options, and inventory management.
Product Sourcing and Optimization: I source products from suppliers, manufacturers, or other sources to offer a diverse product range. I also optimize product listings to improve visibility in search results, enhance product descriptions for better customer understanding, and add relevant product images.
Marketing and Promotion: I develop marketing strategies to attract and retain customers. This includes email marketing campaigns, social media advertising, influencer partnerships, content marketing, and running promotions and discounts to boost sales.
Order Fulfillment and Shipping: I manage order fulfillment, ensuring timely and efficient shipping of products to customers. This includes integrating with shipping providers, tracking orders, and resolving any shipping issues that may arise.
Customer Service: Providing excellent customer service is crucial. I handle customer inquiries, resolve issues, and address any concerns through various channels such as email, phone, or live chat.