E-commerce Platform Management: I have extensive experience in managing and optimizing e-commerce platforms such as Shopify, Magento, BigCommerce, and WooCommerce. I am well-versed in customizing themes, plugins, and extensions to enhance the user experience and improve conversion rates.
Digital Marketing: I have a strong background in digital marketing, including SEO, PPC advertising (Google Ads and Facebook Ads), social media marketing, email marketing, and content marketing. I can develop and execute effective marketing strategies to drive traffic and sales.
Product Sourcing and Procurement: I have experience in finding reliable suppliers, negotiating prices, and managing inventory levels to ensure timely delivery and high-quality products.
Order Fulfillment and Logistics: I have knowledge of various shipping carriers, including USPS, UPS, and FedEx, and can optimize shipping strategies to reduce costs and improve delivery times.
Customer Service and Support: I have expertise in providing excellent customer service through multiple channels, including email, phone, and live chat. I can also develop and implement effective customer support strategies to improve customer satisfaction and loyalty.