Product Management: I am responsible for managing the product catalog, which includes adding, updating, and removing products, as well as ensuring that product information is accurate and up-to-date.
Order Fulfillment: I handle order processing, shipping, and delivery, ensuring that customers receive their orders on time and in good condition.
Customer Service: I provide timely and effective customer support through various channels, including email, phone, and live chat, to resolve customer inquiries and issues.
Marketing: I develop and implement marketing strategies to increase brand awareness, drive traffic to the website, and boost sales.
Analytics and Reporting: I analyze sales data, customer behavior, and website performance to identify areas for improvement and optimize the online store for better results.