Product Sourcing and Management: I source high-quality products from reliable suppliers, manage inventory levels, and ensure timely restocking. This involves maintaining relationships with suppliers, negotiating prices, and monitoring product quality.
E-commerce Platform Management: I manage and maintain the e-commerce platform, including setting up product listings, managing product categories, and ensuring the website is user-friendly and visually appealing. This also includes ensuring the platform is optimized for mobile devices.
Marketing and Advertising: I develop and implement effective marketing strategies to attract and retain customers. This includes social media marketing, email marketing, influencer marketing, and paid advertising on platforms like Google Ads and Facebook Ads.
Customer Service: I provide top-notch customer service, responding to customer inquiries, resolving issues, and ensuring customer satisfaction. This involves being proactive in resolving issues, offering solutions, and providing excellent after-sales support.
Analyzing and Improving Performance: I analyze sales data, customer behavior, and website performance to identify areas for improvement. This involves using analytics tools to track key metrics, such as conversion rates, bounce rates, and average order value, and making data-driven decisions to optimize the business.