Product Sourcing and Inventory Management: I source products from various suppliers, negotiate prices, and manage inventory levels to ensure timely delivery and minimize stockouts.
E-commerce Platform Management: I operate and maintain e-commerce platforms such as Shopify, WooCommerce, or BigCommerce, ensuring they are up-to-date, secure, and user-friendly.
Marketing and Advertising: I develop and execute marketing strategies to increase brand awareness, drive traffic to the website, and boost sales. This includes social media marketing, email marketing, search engine optimization (SEO), and pay-per-click (PPC) advertising.
Customer Service: I provide excellent customer service through various channels, including email, phone, and live chat, ensuring timely responses to customer inquiries and resolving any issues promptly.
Order Fulfillment: I oversee the order fulfillment process, including processing payments, shipping, and tracking orders to ensure timely delivery and customer satisfaction.